Full-time
AI Interview Available
AI Interview Available
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Junior IT Support Technician
An IT managed services provider needs a junior technician to support the helpdesk team. You will handle tickets, do basic site visits, and help clients with day-to-day IT issues.
R14,000
per month
Bryanston, Johannesburg, Gauteng
Permanent
Posted 5 hr ago
Monday, Tuesday, Wednesday, Thursday, Friday
Role Details
Browse the full job brief, skills, requirements, and specifications.
Key Duties:
- Responding to helpdesk tickets within SLA
- Troubleshooting Windows desktops and laptops
- Setting up new user accounts in Microsoft 365
- Printer and network setup on client sites
- Basic hardware repairs and upgrades
- Documenting all work in the ticketing system
Requirements:
- Matric with Mathematics
- CompTIA A+ certification
- Valid drivers licence and own car preferred
- 1 year helpdesk or internship experience
- Clear verbal and written English
Growth Path:
- Structured training towards N+ and Microsoft 365 certifications within the first year.